Privacy Policy

Welcome to Bela By Elia (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from belabyelia.com.

Our business is located in Defence Housing Authority Phase VI, Karachi, Pakistan.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full Name

• Email Address

• Shipping & Billing Address

• Phone Number

• Payment Information (processed securely)

We only collect information necessary to process your order and provide customer support.

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders

• Communicate order updates

• Provide customer support

• Improve our website and services

• Send important updates regarding your order or policy changes

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payment transactions are processed through secure payment gateways. We do not store your full payment details on our servers.

4. Data Protection

We use secure hosting and reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Personal data is retained only for as long as necessary to complete your order and meet legal or business requirements. Once the order process is completed, unnecessary personal data is deleted.

5. Cookies

Our website may use cookies to:

• Improve browsing experience

• Analyze website traffic

• Remember user preferences

You may disable cookies in your browser settings if preferred.

6. Third-Party Services

We only share necessary information with trusted service providers (such as courier and payment processors) strictly for order fulfillment purposes. We do not share your information for marketing purposes.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page. Important changes may also be communicated via email.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (where applicable)

To exercise these rights, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 belabyelia@gmail.com

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